Refunds and declines (draft)

DRAFT — under final legal review. This text is not yet a final legal document; a lawyer-approved version will replace it, and any substantive change will be logged on the corrections page.

The promises the site already makes, gathered in one place. The lawyer-reviewed text will replace this scaffold without weakening it.

Before work starts

If the scope review finds we cannot reach the evidence floor your case needs, we decline before the check begins and the scope-review fee is refunded in full.

If the floor collapses mid-examination

You receive what was established, what was not, and a proportionate refund — stated in writing.

The deductible

When a check proceeds, the scope-review fee is deducted from it. It is a gate fee, not an extra.

Manufactured urgency

Never. If you have more time than you think, the artifact says so. No fee depends on you hurrying.

Process

[DRAFT — refund execution channel and timelines pending counsel and payment-provider setup. During the pilot no money moves before written scope confirmation, so most declines cost you nothing.]

Pending items are marked [DRAFT] in place. Nothing on this page overrides the plain-language pledges made across the site; where the final legal text differs, the stricter protection for you applies.